RaydarIQ uses AI voice agents to mystery-shop and train your wireless retail stores — identifying the behavior gaps costing you revenue and driving measurable improvement across every location, every month. Then we connect who you hire to how they sell.
Your reps pass the quizzes. They finish the e-learning. They sit through the classroom training. Then they get in front of a real customer, skip discovery, miss the lead capture, and lose the sale. It's not a knowledge problem — it's a behavior problem.
Traditional classroom training has roughly 5% retention after 30 days. Reps forget what they learned almost immediately — and the spend never shows up in the numbers.
Human mystery shopping is expensive and infrequent — a random 5% sample that observes the problem without ever fixing it.
The rep shopped today may have been hired last week. Hiring is a coin flip and onboarding is sink-or-swim — so the team is perpetually rebuilt from zero.
RaydarIQ is the only platform that connects the rep lifecycle end to end — so the data you collect at hiring makes you smarter about who performs on the floor.
An AI voice agent runs first-round screens 24/7 — so good candidates never wait for a callback, and your recruiters review instead of dial.
Leo calls every store as a real customer — unannounced — and scores discovery, accuracy, lead capture, and close on every conversation.
Specific behaviors, specific reps, specific stores — delivered to the manager's phone, with the transcript attached and completion tracked.
Leo places covert calls to every store, posing as a real customer with a real situation. Every conversation is transcribed, scored, and turned into a coaching action — automatically.
Alex calls every applicant, runs a structured first-round screen, and hands your recruiter a scored report by morning. Good candidates get reached before a competitor calls them.
No competitor in AI mystery shopping — or AI hiring — can do this: connect the score you gave someone at hiring to how they actually behave on the floor. Every rep makes the model smarter.
Sarah scores 84 on her first-round AI screen. Recommended to advance.
A 2-minute mobile brief, the right questions to probe, decision logged.
Covert shop reveals her real behavior with customers. Scored, coached.
Did the screen predict the rep? The hiring model tunes itself on the answer.
“RaydarIQ helped us improve closing effectiveness from 38% to 71% in just 8 weeks, generating over $2 million in estimated annual revenue impact. The AI identified gaps we didn't know existed and trained our team on exactly what they needed. Fastest ROI I've seen in 20 years.”
Over 40,000 minutes of AI calls across the entire network, reps got better at selling — not memorizing scripts. Practice-based training achieves 75% retention versus 5% for the classroom, so the improvement sticks, verified campaign over campaign.
Role-neutral by design — RaydarIQ adapts to whatever your operation calls them.
Finally sees what happens in stores across the whole network — and walks into the carrier conversation with proof, not a defense.
Sees the behavioral reason behind the number, and verifies which managers are actually coaching — not just collecting reports.
Gets a phone-ready action list between store visits — what to coach, at which store, with the call clip already attached.
Stops being the bottleneck. Reviews scored screens in 30 seconds instead of burning the week on first-round calls.
Gets the disclosure language, retention policy, and complete audit trail that makes AI screening defensible to legal.
Practices the hard conversations before they happen, and gets coached on real calls — not last month's aggregate numbers.
RaydarIQ runs on phone calls and email — no app for the floor to learn, no integration project to staff.
Your stores, your regions, your titles. The platform speaks your operation's language — DM, Regional, Area Director, whatever you call it.
Describe what you want to test in plain language. AI drafts the scenario and persona, calls every store, and scores within 24 hours.
Managers get prioritized actions on their phone. They coach, log it in one tap, and the next campaign proves what stuck.
Schedule a 30-minute call. We'll run a sample campaign against a scenario from your own market and show you exactly what your reps are doing with customers.